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Kaseya Webcast: How to Increase Margins through Automation of IT Service Delivery

Last month, Kaseya asked me to give a short presentation on the "Seven Inefficiencies of Outsourced IT" and how that related to their Kaseya Management Platform. This platform is specifically designed for those small companies that handle the IT support for others (the "outsourced IT model").

The presentation was a rousing success with...

...over 300 people signing on to hear the presentation and look at the Kaseya product. If you didn't get a chance to hear the webcast and want to check it out, you can download it (registration required) from:

https://event.on24.com/eventRegistration/EventLobbyServlet?target=registration.jsp&eventid=41013&sessionid=1&key=4048B550D0E90E93DE718C224F1EA942&partnerref=library&sourcepage=register

During the presentation we discussed how the hourly model for outsourced IT just isn't all that scaleable. You work more, you get paid more. But, if you want get paid more, you have to work more. Systems management tools like the one from Kaseya help you move your hourly model to a monthly model, freeing you from long drives from customer to customer and ultimately helping you better scale your business.

Check it out!

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Greg Shields' Bio:

Greg Shields is a Principal Consultant with 3t Systems in Denver, Colorado. With more than 10 years of experience in information technology, Greg has developed extensive experience in systems administration, engineering, and architecture specializing in Microsoft, Citrix, and VMware technologies. Greg is a Contributing Editor for both Redmond Magazine and Microsoft Certified Professional Magazine, authoring two regular columns along with numerous feature articles, webcasts, and white papers. He is known for his abilities to relate highly technical concepts with a drive towards fulfilling business needs. Greg is also a highly sought-after instructor and speaker, teaching system and network troubleshooting curriculum for TechMentor Events, a twice-annual IT conference, and producing computer-based training curriculum for CBT Nuggets on numerous topics. Greg is a triple Microsoft Certified Systems Engineer (MCSE) with security specialization and a Certified Citrix Enterprise Administrator (CCEA).